APP REVIEWS & GUIDES

Spotify Keeps Crashing on Android – How to Fix It

· 4 min read ·

In this article
  1. Why Does Spotify Keep Crashing on Android?
  2. Quick Comparison: Spotify Troubleshooting Methods
  3. Step-by-Step Guide: How to Fix Spotify Crashing on Android
  4. Step 1: Force Stop Spotify
  5. Step 2: Clear the Spotify Cache
  6. Step 3: Update Spotify to the Latest Version
  7. Step 4: Check for Android System Updates
  8. Step 5: Reinstall the App
  9. Pros and Cons of Reinstalling Spotify

If your Spotify keeps crashing on Android, the fastest way to fix it is by clearing the app’s cache, updating the app to the latest version, or restarting your phone. Most crashes happen due to corrupted temporary data, low device storage, or an outdated operating system.

Below, we’ll walk you through everything you need to know to get your favorite music streaming smoothly again.


Why Does Spotify Keep Crashing on Android?

Dealing with app crashes in the middle of a workout or commute is frustrating. To fix the issue permanently, it helps to understand why it happens. Android devices run on a wide variety of hardware, which can sometimes lead to software conflicts.

Common causes for Spotify crashing include:

  • Corrupted Cache Data: Over time, temporary files build up and cause errors.
  • Outdated App Version: Bugs in older versions of Spotify can trigger sudden force closes.
  • Low RAM or Storage: Your phone might be struggling to run Spotify alongside other background apps.
  • Corrupted Offline Downloads: Corrupted music files can crash the app the moment you try to play them.

Quick Comparison: Spotify Troubleshooting Methods

Fix MethodDifficultyEffectivenessTime Required
Force Stop & RestartVery EasyLow – Medium1 Minute
Clear App CacheEasyHigh2 Minutes
Update SpotifyEasyHigh2–5 Minutes
Reinstall the AppMediumVery High5 Minutes

Step-by-Step Guide: How to Fix Spotify Crashing on Android

Follow these proven troubleshooting steps in order. Test Spotify after each step to see if the issue is resolved.

Step 1: Force Stop Spotify

Sometimes, the app gets stuck in a background loop. Forcing it to shut down completely gives it a fresh start.

  1. Open your Android Settings.
  2. Tap Apps (or Apps & Notifications).
  3. Find and select Spotify from the list.
  4. Tap Force Stop at the bottom of the screen.
  5. Reopen Spotify from your app drawer.

Step 2: Clear the Spotify Cache

Corrupted cache files are the #1 reason music streaming apps crash. Clearing the cache will not delete your downloaded songs or playlists.

  1. Open Spotify and go to your Profile icon in the top left.
  2. Tap Settings and privacy.
  3. Scroll down to the Storage section.
  4. Tap Clear cache.
  5. Alternatively, you can do this from your phone’s Settings > Apps > Spotify > Storage > Clear Cache.

Step 3: Update Spotify to the Latest Version

App developers release updates regularly to fix bugs and compatibility issues with newer versions of Android.

  1. Open the Google Play Store.
  2. Search for Spotify.
  3. If an update is available, tap Update.

Step 4: Check for Android System Updates

If your phone’s operating system is out of date, apps may stop working correctly.

  1. Go to your phone’s Settings.
  2. Scroll down and tap System or Software Update.
  3. Check for updates and install any available patches.

Step 5: Reinstall the App

If all else fails, a clean installation will wipe out deep-seated bugs.

  1. Press and hold the Spotify icon on your home screen.
  2. Tap Uninstall (or drag it to the trash bin).
  3. Head over to the Google Play Store and download Spotify again.
  4. Log back into your account. (Note: You will need to re-download any offline playlists).

Pros and Cons of Reinstalling Spotify

Pros:

  • Removes stubborn bugs and corrupted data files.
  • Frees up valuable internal storage space.
  • Ensures you are running the absolute newest, most stable version of the app.

Cons:

  • You will lose all downloaded offline songs and podcasts.
  • You will need to log back in with your username and password.
  • Custom equalizer settings and preferences may reset to default.

Frequently Asked Questions

Why does Spotify keep stopping when I lock my Android screen?

This is usually caused by Android’s Battery Saver or background restriction features. Go to Settings > Apps > Spotify > Battery and change the setting from "Optimized" or "Restricted" to Unrestricted to allow Spotify to run smoothly in the background.

Will clearing my Spotify cache delete my playlists?

No. Clearing your cache only deletes temporary data and junk files. Your playlists, liked songs, and account details are safely stored on Spotify’s cloud servers.

Does a lack of phone storage cause Spotify to crash?

Yes. Android devices need some free space (at least 1GB to 2GB) to manage temporary app files and system RAM. If your phone storage is completely full, apps like Spotify will frequently crash.

How do I stop Spotify from crashing on a Samsung Galaxy phone?

Samsung phones have an aggressive device care feature. Go to Settings > Battery and device care > Memory, and make sure Spotify isn't being forcefully put to sleep. You can also exclude Spotify from sleeping apps in the battery settings.

Is there an issue with Spotify’s servers right now?

Sometimes the crash isn't your phone's fault. You can check websites like Downdetector to see if other users are reporting a global Spotify outage.

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Apkfact

ApkFact writes APK guides, app & game reviews and safe-download tips.

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